GoodWill Journal of Economics, Management, and Accounting
Vol. 6 No. 1 (2026): April 2026

Artificial Intelligence in Human Resource Management: A Systematic Literature Review of Emerging Practices, Challenges, and Future Research Directions

Muhammad Arfah (Politeknik Lembaga Pendidikan dan Pengembangan Profesi Indonesia Makassar)
Ahmad Firdaus (Politeknik Lembaga Pendidikan dan Pengembangan Profesi Indonesia Makassar)



Article Info

Publish Date
30 Apr 2026

Abstract

Artificial Intelligence (AI) is transforming Human Resource Management (HRM) by enabling automation, predictive analytics, personalization, and data-driven decision-making across the employee lifecycle. However, the rapid expansion of AI-HRM research has produced fragmented evidence concerning emerging applications, employee and organizational outcomes, ethical challenges, and responsible governance. This study aims to systematically synthesize recent literature on AI in HRM, identify dominant applications and outcomes, examine implementation challenges, and develop a future research agenda. A Systematic Literature Review (SLR) was conducted using a structured search strategy based primarily on Scopus-indexed peer-reviewed journal articles published between 2021 and 2026. The review followed the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) 2020 framework. Eligible studies were analyzed through descriptive mapping, thematic coding, comparative synthesis, and theoretical analysis. The findings indicate that AI applications are concentrated in recruitment and selection, performance management, talent management, workforce planning, HR analytics, learning and development, employee engagement, and retention. AI-HRM generates potential benefits through improved efficiency, decision support, personalization, productivity, and workforce optimization, but also creates challenges involving algorithmic bias, privacy, transparency, explainability, accountability, employee trust, job insecurity, and technostress. Generative AI and large language models represent an emerging frontier that further expands AI's role from automation toward human-AI collaboration. The study proposes an integrated AI-HRM framework emphasizing responsible AI governance and organizational readiness as critical conditions for sustainable value creation. The review contributes theoretically by integrating technological, organizational, human, and ethical perspectives and practically by providing guidance for responsible AI adoption in HRM.

Copyrights © 2026






Journal Info

Abbrev

GoodWill

Publisher

Subject

Economics, Econometrics & Finance

Description

GoodWill Journal of Economics, Management, and Accounting, published by the Amerta Institute under Yayasan Amerta Insan Unggul, is a peer-reviewed electronic scholarly journal dedicated to advancing research in the fields of economics, management, and accounting. The journal is registered with ...