Jurnal Sosial Ekonomi Bisnis
Vol 1 No 2 (2026): Juni 2026

Do Consumer Voices Outperform Celebrity Influence? Relative Effects of E-Wom, Endorsement, and Price on Local Perfume Purchase Decisions

Galuh Mira Saktiana (Universitas Tarumanagara)
Rudiansyah (Universitas Tarumanagara)



Article Info

Publish Date
01 Jun 2026

Abstract

Purpose: This study tests whether consumer-generated electronic word of mouth (e-WOM) has a stronger relationship with local perfume purchase decisions than celebrity endorsement, while controlling for perceived price. Method: The study uses 119 complete survey responses and 19 five-point Likert items. Construct means are analyzed through multiple regression with standardized coefficients and HC3 heteroskedasticity-robust standard errors. A 5,000-replication bootstrap evaluates the difference between the e-WOM and celebrity-endorsement coefficients. Finding: Perceived price is the only significant predictor (β = 0.743, p < 0.001). Celebrity endorsement (β = −0.092, p = 0.353) and e-WOM (β = 0.032, p = 0.794) are not significant after the predictors are considered together. The bootstrapped e-WOM-minus-endorsement contrast is also nonsignificant (95% CI = −0.233 to 0.441). Novelty: Instead of examining promotional variables separately, the study directly compares paid celebrity influence with consumer-generated information for a sensory experience product. The findings challenge the assumption that stronger average e-WOM scores necessarily represent a stronger unique purchasing effect and identify perceived value as the dominant driver.

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Journal Info

Abbrev

jseb

Publisher

Subject

Economics, Econometrics & Finance Engineering Environmental Science Social Sciences

Description

Jurnal Sosial Ekonomi Bisnis Berfokus Pada Bidang Manajemen Sumber Daya Manusia, Pemasaran, Keuangan, Operasional, Perbankan, Pasar Modal, Investasi, Stratejik, Akuntansi Manajemen Dan Biaya, Sistem Informasi Akuntansi, Isu-Isu Etika Dalam Akuntansi Dan Pelaporan Keuangan, Akuntansi Sektor Publik, ...