Journal of Sustainable Tourism and Entrepreneurship
Vol. 8 No. 1 (2026): September

​Sustainable Heritage Tourism Development and Spatial Governance Strategy in Kertagosa

I Gede Pratama Amijaya (Universitas Ngurah Rai, Denpasar, Indonesia)
Nyoman Diah Utari Dewi (Universitas Ngurah Rai, Denpasar, Indonesia)
Mohd Hafiz Hanafiah (Universiti Teknologi MARA, Selangor, Malaysia)



Article Info

Publish Date
24 Sep 2026

Abstract

Purpose: Heritage tourism faces complex challenges in balancing economic development, urban spatial dynamics, and cultural heritage preservation. This study aims to analyze the development and spatial arrangement strategy of the Kertagosa Tourism Object in Semarapura, Klungkung, by examining its regulatory, governance, economic, socio-cultural, and environmental dimensions. Methodology: This study employed a qualitative approach with a descriptive case study design. Data were collected through passive observation, documentation studies, and in-depth interviews with stakeholders, including the Tourism Office, Kertagosa Management Unit, Puri Agung Klungkung, Transportation Office, and local Micro, Small, and Medium Enterprises (MSME) representatives. Results: The findings reveal regulatory fragmentation, weak Pentahelix collaboration, and inefficient tourist flow management, causing economic leakage, cultural commodification, and environmental threats from vehicle emissions and vibrations. Conclusions: Kertagosa requires an integrated heritage management strategy through the establishment of an Integrated Heritage Zone that combines spatial restructuring, cultural conservation, local supply chain strengthening, and digital heritage interpretation. Limitations: This study is limited by its qualitative approach and focus on a single heritage tourism destination, which may restrict the generalization of the findings to other heritage sites. Contributions: This study extends contemporary Collaborative Governance Theory and Sustainable Heritage Tourism frameworks by integrating spatial planning, cultural preservation, stakeholder collaboration, and local economic development into an integrated heritage governance framework.

Copyrights © 2026






Journal Info

Abbrev

JoSTE

Publisher

Subject

Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences

Description

The scopes of the journal include, but are not limited to, the following fields: Innovation in Tourism and Business •Theoretical underpinnings of innovation management •Innovation marketing strategies •Globalization, innovation and changes •The use of digital technology in tourism and ...