Inisiatif: Jurnal Ekonomi, Akuntansi Dan Manajemen
Vol. 5 No. 4 (2026): (Oktober) Inisiatif: Jurnal Ekonomi, Akuntansi dan Manajemen

Analisis Efektivitas Penerapan E-Tax dan Kualitas Pengawasan pada Penerimaan Pajak Restoran di Badan Pendapatan Daerah Kota Palembang

Asda Kus Madinah Putri (Universitas PGRI Palembang)
Hendry Saladin (Universitas PGRI Palembang)
Mohammad Aryo Arifin (Universitas PGRI Palembang)



Article Info

Publish Date
02 Oct 2026

Abstract

This study analyzes the effectiveness of e-Tax implementation and the quality of supervision in restaurant tax revenue management at the Palembang City Regional Revenue Agency. A descriptive qualitative approach was employed using documentation as the primary data collection technique. The study examined restaurant tax revenue, e-Tax implementation, and supervision data covering the 2023–2025 period. Data analysis was carried out using the e-Tax coverage effectiveness ratio, the supervision ratio, and the restaurant tax revenue growth ratio. The findings reveal that the average effectiveness of e-Tax implementation reached 21.82%, indicating a highly ineffective level of implementation. Meanwhile, the supervision ratio averaged 9.28%, which falls within the fair category, while restaurant tax revenue growth averaged 9.97%, categorized as fairly successful. These results suggest that the expansion of e-Tax implementation has not kept pace with the increase in registered taxpayers, and supervision activities have yet to cover a substantial proportion of restaurant taxpayers. Consequently, greater efforts are required to expand e-Tax adoption, strengthen supervision practices, and improve taxpayer compliance in order to optimize restaurant tax revenue management in Palembang City.

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Journal Info

Abbrev

Inisiatif

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Kajian-kajian tersebut diharapkan dapat memperkaya khasanah keilmuan di bidang manajemen dan bisnis sehingga dapat menjadi salah satu referensi bagi para akademisi, pemangku kepentingan dan masyarakat luas. Manajemen SDM Keuangan Akutansi Ekonomi ...