Workload and Work Environment in the Dynamics of Turnover Intention: A Study of Drivers at a Logistics Company in Tuban: Beban Kerja dan Lingkungan Kerja dalam Dinamika Niat Pindah Pekerjaan: Sebuah Studi terhadap Pengemudi di Sebuah Perusahaan Logistik di Tuban

Ristanti Akseptori (Politeknik Perkapalan Negeri Surabaya)
Alika Sholikhatun Nisa (Politeknik Perkapalan Negeri Surabaya)
Danis Maulana (Politeknik Perkapalan Negeri Surabaya)
Yesica Novrita Devi (Politeknik Perkapalan Negeri Surabaya)

JBMP (Jurnal Bisnis, Manajemen dan Perbankan)
Vol. 12 No. 2 (2026): September

This study aims to examine the impact of workload and work environment on turnover intention among transportation drivers at a logistics company in Tuban. Utilizing a quantitative approach, data were collected through questionnaires from 136 randomly selected respondents and analyzed using multiple linear regression. The results reveal a counterintuitive finding: workload has a significant negative effect on turnover intention, indicating that drivers choose to remain in their roles despite heavy workloads, likely due to economic necessities and limited alternative job opportunities. In contrast, the work environment alone does not significantly affect turnover intention, although both factors jointly exert a significant influence on drivers' intentions to leave. Practically, these findings imply that logistics management must implement data-driven retention strategies that focus on equitable workload distribution and the enhancement of workplace facilities to effectively support driver well-being and ensure workforce stability.