Jurnal Ilmiah Multidisiplin Indonesia
Vol. 5 No. 09 (2026): Jurnal Ilmiah Multidisplin Indonesia (JIM-ID), September 2026

The Effect of Employee Engagement and Work-Life Balance on Performance with The Mediation of Job Satisfaction of Employee in the Packing Division PT. Kao Indonesia Cikarang Pusat

Sri Wahyuningsih (Manajemen, Universitas Pelita Bangsa, Cikarang. Indonesia)
Catur Sasi Kirono (Manajemen, Universitas Pelita Bangsa, Cikarang. Indonesia)
Supartono (Manajemen, Universitas Pelita Bangsa, Cikarang. Indonesia)
Nabila Nurfitria (Manajemen, Universitas Pelita Bangsa, Cikarang. Indonesia)



Article Info

Publish Date
14 Sep 2026

Abstract

The phenomenon of consistently high performance among employees in the Packing Division of PT. Kao Indonesia Cikarang Pusat, despite the use of a traditional performance appraisal method, forms the background of this study. The research aims to analyze the effect of Employee Engagement and Work-Life Balance on Performance, with Job Satisfaction as a mediating variable. This study adopts a quantitative approach using a survey method, distributing questionnaires to 102 employees of the Packing Division at PT. Kao Indonesia Cikarang Pusat. Data were analyzed using Structural Equation Modeling (SEM) with LISREL 8.80 software. The results reveal that Employee Engagement and Work-Life Balance have a positive and significant effect on Performance; Employee Engagement has a positive and significant effect on Job Satisfaction; Work-Life Balance has no significant effect on Job Satisfaction; Job Satisfaction has a positive and significant effect on Performance; Job Satisfaction mediates the effect of Employee Engagement on Performance but does not mediate the effect of Work-Life Balance on Performance. These findings imply the importance of enhancing employee engagement and managing work-life balance appropriately to achieve optimal performance. The originality of this research lies in its focus on a division with fluctuating workloads and an attendance-based performance assessment based on targets and monthly production capacity, which is then converted to an annual basis, offering practical insights for similar organizations in managing human resources under such conditions.

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Journal Info

Abbrev

esaprom

Publisher

Subject

Agriculture, Biological Sciences & Forestry Computer Science & IT Earth & Planetary Sciences Engineering Physics

Description

Jurnal Ilmiah Multidisiplin Indonesia (JIM-ID) is a peer-reviewed journal regularly published by the SEAN Institute every three months. namely, several research publications to publish multi-disciplinary articles with general topics on engineering, science, agriculture, plantations, forestry and ...