Jurnal Maneksi (Management Ekonomi Dan Akuntansi)
Vol. 15 No. 3 (2026): Jurnal Maneksi (Management Ekonomi Dan Akuntansi)

PENGARUH EFEKTIVITAS BANTUAN SOSIAL, PENINGKATAN KESEJAHTERAAN, DAN KOMPETENSI PENGAWAS TERHADAP KEBERHASILAN PROGRAM KELUARGA HARAPAN (PKH) MELALUI KEPUASAN MASYARAKAT SEBAGAI VARIABEL INTERVENING DI KABUPATEN PEMALANG

Ika Yuniartin (Universitas Pancasakti Tegal)
Dewi Indriasih (Universitas Pancasakti Tegal)
Teguh Budi Raharjo (Universitas Pancasakti Tegal)



Article Info

Publish Date
30 Sep 2026

Abstract

Introduction: Researchers highlight that while extreme poverty rates have declined, inflation and a rising poverty line remain significant challenges. Administrative issues such as data errors and nepotism during village deliberations, along with technical obstacles like disbursement delays and limited access in remote areas, contribute to errors of inclusion and exclusion that affect public satisfaction. Consequently, this study positions public satisfaction as a mediating variable to explain the relationships among social assistance effectiveness, welfare improvement, and supervisory competence in relation to the success of the Program Keluarga Harapan (PKH). Methods: This study used a quantitative approach with Partial Least Squares Structural Equation Modeling (PLS-SEM). Data were collected via questionnaires distributed to village officials and subsequently tested for validity and reliability, with indicators meeting the requirements for convergent validity (AVE > 0.50) and high reliability (Composite Reliability > 0.70).Results: Hypothesis testing indicates that social assistance effectiveness and supervisory competence positively and significantly affect program success. Welfare improvement, however, showed no direct effect but had a significant indirect effect through community satisfaction. All independent variables positively influenced satisfaction, which in turn strengthened PKH success.Conclusion: These findings confirm that the success of social assistance programs at the grassroots level depends heavily on supervisory quality and beneficiary satisfaction, underscoring the need for accurate targeting and effective monitoring amid economic challenges. Keywords: Effectiveness Of Social Assistance; Improving Welfare; Supervisors' Competence; Success Of The Family Hope Program (Pkh); Community Satisfaction

Copyrights © 2026






Journal Info

Abbrev

JurnalManeksi

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Yth Pengelola Garuda Kami Editor Jurnal maneksi memohon agar nama jurnal kami disesuaikan dengan nama jurnal yang ada di ISSN Brin dari Jurnal Maneksi menjadi Jurnal Maneksi (Management Ekonomi Dan Akuntansi), karena hal ini menjadi masukan ketika kami mengajukan akreditasi jurnal kami. Atas bantuan ...