Jurnal Ekonomi, Manajemen, dan Bisnis
Vol. 4 No. 3 (2026): Jurnal Ekonomi, Manajemen dan Bisnis

Factors Influencing Taxpayer Compliance in the Digital Tax Era

Umatun Markhumah (Department of Economics and Business, Universitas Sebelas Maret, Indonesia)
Doddy Setiawan (Department of Accounting, Universitas Sebelas Maret, Indonesia)
Bandi Bandi (Department of Accounting, Universitas Sebelas Maret, Indonesia)
Eko Arief Sudaryono (Department of Accounting, Universitas Sebelas Maret, Indonesia)
Lulus Kurniasih (Department of Accounting, Universitas Sebelas Maret, Indonesia)
Agung Nur Probohudono (Department of Accounting, Universitas Sebelas Maret, Indonesia)
Wahyu Widarjo (Department of Accounting, Universitas Sebelas Maret, Indonesia)



Article Info

Publish Date
29 Sep 2026

Abstract

This study aims to explore the effects of behavioral, institutional, and technological factors on taxpayer compliance behavior within a digital tax environment. The research employs a cross-sectional survey design, and data were analyzed using PLS-SEM on a sample of taxpayers in Central Java, Indonesia. The findings reveal that tax morale, tax digitization, tax sanctions, and tax incentives each have a significant positive impact on taxpayer compliance. Among these, tax morale emerges as the strongest predictor, highlighting that intrinsic motivation and perceived fairness are fundamental to compliance even in technologically advanced systems. Tax digitization facilitates compliance by reducing administrative complexity, while sanctions serve as a credible deterrent. Conversely, financial reporting literacy demonstrates a weaker direct effect, suggesting that technical accounting competence alone is insufficient to drive compliance without a supportive behavioral and institutional context. The study contributes to the tax compliance literature by integrating behavioral, institutional, and digital determinants into a single empirical framework, thereby extending the application of the Theory of Planned Behavior to contemporary digital taxation. The findings offer practical implications for developing holistic tax administration strategies that combine trust-building, robust digital infrastructure, clear enforcement, and transparent incentives.

Copyrights © 2026






Journal Info

Abbrev

emis

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Ekonomi, Manajemen dan Bisnis is a double-blind peer-reviewed journal published by Lembaga Penelitian dan Pendidikan (LPP) Kalibra. It provides a platform for scholars, researchers, and practitioners to discuss issues in economics, management, and business. The journal publishes original ...