<![CDATA[This study aims to analyze and examine the influence of perceived organizational support, organizational commitment, and organizational citizenship behavior on employee performance at RSUD dr. M. Soewandhie Surabaya. Several factors can influence the level of employee performance within an organization. This research seeks to examine and analyze the impact of perceived organizational support and organizational commitment on employee performance, both directly and through the mediating role of organizational citizenship behavior. The study population consists of 133 employees from the management unit of RSUD dr. M. Soewandhie Surabaya, selected using a saturated sampling method. Validity and instrument testing confirmed the validity of the data. A quantitative methodology was employed, utilizing the SmartPLS data analysis software. Reliability test results indicated that the statements for each variable successfully formed their respective constructs, as evidenced by the achievement of required composite reliability values. Data analysis demonstrated that all indicators in the study were suitable for proceeding to the hypothesis testing stage. The results indicate that perceived organizational support, organizational commitment, and organizational citizenship behavior have a significant influence on employee performance; furthermore, perceived organizational support and organizational commitment significantly influence employee performance through organizational citizenship behavior at RSUD dr. M. Soewandhie Surabaya.]]>
Copyrights © 2026
