International Journal of Economics (IJEC)
Vol. 5 No. 2 (2026): July-December

The Effects of Wellbeing Oriented HRM, Workload, Job Satisfaction, Burnout on Employee Performance in State-Owned Banks

Ni Putu Oktavianti (Esa Unggul University Jakarta, Indonesia)
Lukman Cahyadi (Esa Unggul University Jakarta, Indonesia)



Article Info

Publish Date
05 Oct 2026

Abstract

The increasingly competitive nature of the banking industry compels companies to maintain high-quality employee performance amidst intense pressure to meet work targets and the dynamics of the modern workplace. This environment drives companies to look beyond corporate achievements and prioritize employee wellbeing, job satisfaction, and psychological health to ensure sustainable productivity. This study aims to analyze the impact of well-being-oriented HRM and workload on job satisfaction, burnout, and employee performance. A quantitative approach was employed, using purposive sampling to survey 115 permanent employees in the marketing division of a state-owned bank in Jakarta. The data were analyzed using multiple linear regression with the Statistical Package for the Social Sciences (SPSS) software. The results indicate that well-being-oriented HRM and job satisfaction have a positive and significant effect on employee performance. On the other hand, workload does not have a significant effect on employee performance. Meanwhile, burnout was found to have a positive and significant effect on employee performance. Collectively, the independent variables Wellbeing oriented HRM, workload, job satisfaction, and burnout) influence employee performance. The study demonstrates that employee performance is shaped not only by work demands but also by the company's ability to foster well-being and a supportive work environment. These findings offer practical implications for banking companies regarding the design of human resource management strategies that prioritize employee well-being and workload management to sustain performance quality. Future research is encouraged to expand the geographical and sectoral scope and incorporate additional variables to gain a more comprehensive understanding of the factors influencing employee performance.

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Journal Info

Abbrev

ijec

Publisher

Subject

Economics, Econometrics & Finance

Description

International Journal of Economics (IJEC) E-ISSN. 2961-712X is a refereed publication that comes to address the Economic and Administration challenges that economic units of various nature face in today’s rapidly changing international economic environment. It is designed to publish original and ...