Advances in Taxation Research
Vol. 4 No. 3 (2026)

The Moderating Role of Trust in Coretax Implementation and Taxpayer Compliance in Southeast Sulawesi, Indonesia

Intan Aprilianiswah Bunduwula (Sekolah Tinggi Ilmu Ekonomi Enam-Enam Kendari, Kendari, Indonesia)
La Ode Almana (Sekolah Tinggi Ilmu Ekonomi Enam-Enam Kendari, Kendari, Indonesia)
Fauzih Fauzih (Sekolah Tinggi Ilmu Ekonomi Enam-Enam Kendari, Kendari, Indonesia)
Muhammad FIyad Baidloo (Sekolah Tinggi Ilmu Ekonomi Enam-Enam Kendari, Kendari, Indonesia)



Article Info

Publish Date
27 Sep 2026

Abstract

Purpose: This study examines the effects of Coretax implementation and trust on taxpayer compliance and tests whether trust moderates the relationship between Coretax implementation and taxpayer compliance in Southeast Sulawesi, Indonesia. Research Method: The study adopts a quantitative explanatory design using a cross-sectional survey of individual taxpayers in Kendari City and Kolaka Regency. Primary data were collected through a Likert-scale questionnaire and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM), including measurement-model, structural-model, and moderation tests. Results and Discussion: Coretax implementation does not have a significant direct effect on taxpayer compliance (β = 0.087, p = 0.546). Trust has a positive and significant effect on taxpayer compliance (β = 0.443, p = 0.003). The Coretax implementation × trust interaction is not significant (β = -0.123, p = 0.307), indicating that trust does not moderate the relationship. Implications: The study is geographically focused and cross-sectional. The findings emphasize strengthening trust through transparent, secure, and fair digital tax administration. Originality: The study distinguishes the direct and moderating roles of trust in the early implementation context of Indonesia’s Coretax system.

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Journal Info

Abbrev

ATR

Publisher

Subject

Economics, Econometrics & Finance

Description

Founded in 2023, Advances in Taxation Research publishes original research that promises to advance our understanding of taxation over diverse topics and research methods. This Journal welcomes research of significance across a wide range of primary and applied research methods, including ...