Jurnal Manajemen Sistem Informasi
Vol. 5 No. 2 (2026): Oktober

The Influence of Perceived Usefulness on QRIS Technology Adoption in Mobile Banking Applications Using the Technology Acceptance Model (TAM)

Seven Kurniawan Gea (Universitas Bina Sarana Informatika)
Mochammad Abdul Azis (Universitas Bina Sarana Informatika)
Ahmad Fauzi (Universitas Bina Sarana Informatika)
Ginabila Ginabila (Universitas Bina Sarana Informatika)



Article Info

Publish Date
10 Oct 2026

Abstract

The integration of the Quick Response Code Indonesian Standard (QRIS) into mobile banking applications has reshaped retail payment behaviors in Indonesia. Grounded in the Technology Acceptance Model (TAM), this study examines the predictive effect of perceived usefulness on QRIS technology adoption among active mobile banking users. A quantitative explanatory survey was conducted with 100 verified respondents in the Jakarta Metropolitan Area, recruited using purposive sampling. Data were analyzed using simple linear regression after conducting psychometric and classical assumption diagnostics. The results show that perceived usefulness has a statistically significant positive effect on QRIS adoption (β = 0.766, p < 0.001), explaining 58.7% of the variance (R² = 0.587). In this study, perceived usefulness captures cognitive expectations related to transaction speed, operational efficiency, and practical advantages, while technology adoption reflects sustained behavioral reliance, recurrent use, and satisfaction in everyday transactions. These findings support TAM in financial technology contexts and imply that commercial banks and payment system engineers should prioritize low-latency scanning, seamless biometric authorization, and reliable transaction settlement to sustain adoption.

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Journal Info

Abbrev

jmasif

Publisher

Subject

Computer Science & IT Decision Sciences, Operations Research & Management

Description

Jurnal Manajemen Sistem Informasi (JMASIF), with ISSN 2829-1735 (Online) and 2829-1743 (Print) published by Research Division Lembaga Mitra Solusi Teknologi Informasi (L-MSTI). It is a biennial refereed journal covering information technology, information management, visual communication design and ...