Journal of Engineering Technology and Science Integration (JETSI)
Vol. 1 No. 2 (2026): Journal of Engineering Technology and Science Integration

Development of an Integrated Web-Based Partnership Management Information System for PHRI Bekasi City

Antonius Tegar Martiono (Universitas Nusa Mandiri, Indonesia)
Jerry Mulyardi Tarigan (Universitas Nusa Mandiri, Indonesia)
Faruq Aziz (Universitas Nusa Mandiri, Indonesia)



Article Info

Publish Date
25 Sep 2026

Abstract

Professional associations require integrated information systems to improve administrative efficiency and support digital transformation. However, the Indonesian Hotel and Restaurant Association (PHRI) Bekasi City still manages membership administration, membership fee payments, organizational information dissemination, and hotel occupancy reporting through separate and predominantly manual processes, resulting in inefficient data management and delayed administrative services. This study aims to develop an integrated web-based Partnership Management Information System to streamline administrative processes and enhance organizational services. The project was governed using the Project Management Body of Knowledge (PMBOK) framework for initiation, planning, execution, monitoring, and closing, while the Waterfall model guided sequential software development. Laravel was employed as the web application framework, MySQL as the database management system, Bootstrap for the user interface, and the Midtrans payment gateway for digital membership fee transactions. Functional evaluation was conducted through User Acceptance Testing (UAT) with the PHRI Bekasi City management board, while technical performance was evaluated using Google PageSpeed Insights. The developed system successfully integrated membership management, digital membership cards, digital payment processing, organizational information management, and hotel occupancy reporting into a single platform. UAT results showed very good scores across functionality (93%), performance (92.5%), interface (91%), and efficiency (97%), while Performance Testing indicated strong results on desktop and good results on mobile devices. These findings demonstrate that the proposed system effectively supports the digital transformation of partnership management and provides a practical reference for implementing integrated information systems in similar professional organizations.

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Journal Info

Abbrev

jetsi

Publisher

Subject

Description

Journal of Engineering Technology and Science Integration (JETSI) is a peer-reviewed academic journal dedicated to publishing high-quality research in the fields of engineering, technology, and interdisciplinary scientific integration. The journal aims to provide a platform for researchers, ...