Online Learning was a learning approach that provides teaching and learning processes through the internet. The flexibility and accessibility made the learners could learn without limitation of time or place. In implementing an effective online learning process, supporting factors and hindering factors were important to be considered. This study aimed to describe supporting and hindering factors of online Learning. The approach used in this study was a mixed-method approach that employed explanatory sequential design. A questionnaire was used to collect the data. The participants were 35 instructors of Mahasaraswati University Bali. The result showed the supporting factors of the success of online Learning came from technological factor, quality of the system and content and human factors. The constraint were derived from lack of quality and poor accessibility in remote areas. Both supporting and hindering factors should be considered to get success of online Learning.
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