REFORMASI BIROKRASI MELALUI INOVASI SISTEM INFORMASI APARATUR SIPIL NEGARA (SIASN) PADA BKN KANTOR REGIONAL XII PEKANBARU TAHUN 2020-2023

Muhammad Iqbal N (Badan Kepegawaian Negara)
Hasanuddin (Universitas Riau)
Auradian Marta (Universitas Riau)

Civil Service : Jurnal Kebijakan dan Manajemen PNS
Vol 18 No 1 (2024): Jurnal Kebijakan dan Manajemen PNS

Bureaucratic reform at the National Civil Service Agency (NCSA) apparatus. This research aims to determine the effectiveness of implementation and inhibiting factors in the implementation of bureaucratic reform through state civil service information system innovation (SIASN) at NCSA Pekanbaru Regional Office XII. This research uses the Aspects of Bureaucratic Reform in government organizations by looking at Institutional Aspects, Bureaucratic Position Holders, Simplification of Management (Innovation), Human Resources, and Technical Capabilities. Location The research was carried out at NCSA Pekanbaru Regional Office XII. This research uses a qualitative descriptive approach. Meanwhile, data collection techniques are carried out through interviews and documentation. Based on the research results, the author assesses that the implementation of Bureaucratic Reform through Innovation of the State Civil Apparatus Information System (SIASN) at the NCSA Regional Office and are not used to using digital platforms so that the use of services in reforming Bureaucratic Reform through State Civil Apparatus Information System Innovation (SIASN) at NCSA Pekanbaru Regional Office XII has not been maximized. This study aims to see whether the implementation of Bureaucratic Reform through Innovation of the State Civil Apparatus Information System (SIASN) at the NCSA Regional Office.