Bacarita Law Journal
Vol 7 No 1 (2026): August (2026) BACARITA Law Journal

Legal Protection for Business Actors Affected by Bad Influencer Reviews

Indah Ayu Permata Bahren (Faculty of Law, Universitas Nusa Cendana, Kupang, Indonesia.)
Darius Mauritsius (Faculty of Law, Universitas Nusa Cendana, Kupang, Indonesia.)
Chatryen Megawati Dju Bire (Faculty of Law, Universitas Nusa Cendana, Kupang, Indonesia.)



Article Info

Publish Date
31 Aug 2026

Abstract

This study aims to analyze legal protection for business actors affected by negative reviews delivered by influencers in the digital economy era. The rapid development of information technology and social media has strengthened the role of influencers in shaping public opinion on products and services, which may cause significant losses to business actors when such reviews are not based on accurate facts. This research employs a normative legal research method using statutory, conceptual, and analytical approaches. The results show that legal protection for business actors consists of preventive and repressive measures. Preventive protection is reflected in regulations under Consumer Protection Law and Electronic Information and Transactions Law, which impose obligations to provide accurate information and prohibit misleading content. Meanwhile, repressive protection can be pursued through litigation and non-litigation mechanisms, including claims for damages based on unlawful acts and the application of criminal sanctions in accordance with applicable laws. However, practical challenges remain, such as unclear legal norms regarding influencer liability, difficulties in proving causality, and low levels of digital legal literacy. Therefore, strengthening regulatory frameworks and law enforcement is necessary to ensure legal certainty and optimal protection for business actors in the digital environment.

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Journal Info

Abbrev

bacarita

Publisher

Subject

Law, Crime, Criminology & Criminal Justice

Description

BACARITA LAW JOURNAL Adalah jurnal Yang Diterbitkan Oleh Program Studi Hukum, Program Studi Diluar Kampus Utama (PSDKU) Universitas Pattimura di Kepulauan Aru, Dua Kali Setahun Pada Bulan April Dan November. Tujuan Jurnal Ini Adalah Untuk Menyediakan Tempat Bagi Akademisi, Peneliti Dan Praktisi ...