CV. XYZ is a garment industry engaged in the manufacture of riding products. The company continues to face a problem with defective products produced during the production process. Therefore, analysis is required to identify the various factors that cause product defects. This study used the six sigma method to identify the types of defects occurring in the products and determine the corrective steps to be taken. Based on the results, two types of defects occurred: skipped stitches and wavy stitches. Skipped stitches were found to be the highest product defect rate, followed by wavy stitches. Based on the calculation results, the DPMO value was 13803.01 with a sigma value of 3.70. The control chart graph indicates a stable production process. The analysis results were used to determine improvement proposals using the 5W + 1H.
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