Indonesian Journal of Public Policy Review
Vol. 26 No. 3 (2025): July

Digital Governance Strategy Through E-Buddy for Administrative Optimization: Strategi Tata Kelola Digital Melalui E-Buddy untuk Optimalisasi Administrasi

Maryono (Program Studi Administrasi Publik, Universitas Muhammadiyah Sidoarjo)
Ilmi Usrotin Choiriyah (Program Studi Administrasi Publik, Universitas Muhammadiyah Sidoarjo)



Article Info

Publish Date
22 Jul 2025

Abstract

General Background: The acceleration of digital transformation in governance has become a global necessity to improve transparency, accountability, and efficiency in public administration. Specific Background: In Indonesia, particularly in Sidoarjo Regency, bureaucratic reform following the Covid-19 pandemic has encouraged the adoption of e-government initiatives through digital applications such as e-Buddy. Knowledge Gap: However, limited studies have explored systematic strategies for developing and sustaining e-government applications at the regional level, particularly concerning interoperability, human resources, and administrative integration. Aims: This study aims to analyze the development strategy of e-Buddy as an e-government platform supporting administrative governance in Sidoarjo Regency. Results: Findings reveal that e-Buddy was developed through three strategic stages—preparation, consolidation, and stabilization—resulting in improved efficiency, accountability, and coordination in digital correspondence. Novelty: The research provides a structured framework for local e-government development by integrating administrative, technical, and human resource dimensions. Implications: The study offers policy insights for regional governments to strengthen digital governance and align local systems with national e-government standards. Highlights: Three-phase e-government development framework identified. Strengthened administrative efficiency and inter-agency collaboration. Provides a model for sustainable local digital governance. Keywords: E-Government, E-Buddy, Public Administration, Digital Transformation, Good Governance

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Journal Info

Abbrev

ijppr

Publisher

Subject

Social Sciences

Description

Indonesian Journal of Public Policy Review (IJPPR) is a peer-reviewed journal published by Universitas Muhammadiyah Sidoarjo four times a year. This journal provides immediate open access to its content on the principle that making research freely available to the public supports a greater global ...