IKRA-ITH ABDIMAS
Vol. 10 No. 3 (2026): IKRAITH-ABDIMAS Vol 10 No 3 November 2026

Penguatan Paket Wisata Berbasis Rantai Pasok Hijau di Desa Wisata Alamendah Melalui Pengemb

Yelita Anggiane Iskandar (Program Studi Teknik Logistik, Universitas Pertamina, Jakarta)
Mirna Lusiani (Program Studi Teknik Logistik, Universitas Pertamina, Jakarta)
Iwan Sukarno (Program Studi Teknik Logistik, Universitas Pertamina, Jakarta)
Ahmad Faisal Dahlan (Program Studi Teknik Logistik, Universitas Pertamina, Jakarta)
Ade Irawan (Program Studi Teknik Logistik, Universitas Pertamina, Jakarta)
Hasna Az-Zahra Khoirunnisa (Program Studi Ilmu Komputer, Universitas Pertamina, Jakarta)
Syifaira Mofina (Program Studi Ilmu Komputer, Universitas Pertamina, Jakarta)



Article Info

Publish Date
07 Nov 2026

Abstract

Alamendah Tourism Village (Dawala) has agritourism potential in coffee, strawberries, and dairy,yet the supply chain of its tour packages is not systematically organized, business actors'understanding of green supply chains is limited, and the village website does not support supplychain transparency. This community service program aimed to organize Dawala's tour packagesupply chain and to develop a website with an AI Assistant for transparency and coordination ofthe green supply chain. The program used a participatory approach adapted from benchmarking,covering needs identification, mapping of actors and logistics flows, website development, partnermentoring, and survey-based evaluation. The mapping identified five groups of actors and fourinefficiency hotspots: delayed fresh-ingredient supplies in peak season, weak coordination amongMSMEs, unsorted waste, and no real-time stock monitoring. The website was developed with integrated reservations, local partner mapping, a monitoring dashboard, and an AI assistant thatpresents supply chain information according to tourists' preferences. The survey showed a highneed for digital tools among partners: 71% of respondents expected the application to provideautomated recommendations, and 86% were willing to learn a new website or application. Aftermentoring, most respondents were confident in using the main features independently and intendedto use them in daily operations. These results indicate that a website with an AI Assistant has thepotential to support the green supply chain management of Dawala's tour packages. Sustainabilitydepends on regular data updates by partners, joint standard operating procedures, and strongervillage institutions

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Journal Info

Abbrev

IKRAITH-ABDIMAS

Publisher

Subject

Computer Science & IT

Description

This IKRA-ITH Abdimas scientific journal is a Scientific Community Service Journal published by the Institute of Research and Community Service from YAI Persada Indonesia University. This scientific journal is a means of pouring out the ideas and activities of lecturers working in the field of ...