Human Capital and Organizations
Vol. 4 No. 1 (2026): OCTOBER 2026

When Satisfaction Drives Departure: Unpacking Turnover Intentions in Manufacturing

Anugrah Pratama (Faculty of Economics and Business, YARSI University, Jakarta)
Perdana Wahyu Santosa (Unknown)



Article Info

Publish Date
29 Oct 2026

Abstract

This study was conducted to analyze the influence of perceived organizational support, work-life balance, work engagement, and job satisfaction on turnover intention. The study was designed as explanatory research. All respondents were employees of PT Indofood Sukses Makmur, Bogasari Division, with a sample of 90 employees. Data were collected using a questionnaire instrument. Data were analyzed using Partial Least Squares Structural Equation Modeling. The results showed a high fit (GoF = 0.556). The R² obtained (Perceived organizational support (POS), work-life balance, job satisfaction, and work engagement affect turnover intention) was 0.447. The relationship between variables (predictive relevance) is shown by the value (Q² = 0.446). From this study, it was found: (1) perceived organizational support has a negative and significant effect on turnover intention; (2) work-life balance does not affect turnover intention; (3) work engagement does not affect turnover intention; and (4) job satisfaction has a positive and significant effect on turnover intention.

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Journal Info

Abbrev

hco

Publisher

Subject

Economics, Econometrics & Finance

Description

The Human Capital and Organizations HCO journal publishes peer-reviewed, open-access, theoretical, and empirical research articles on major human resources management HRM, leadership, talent, and organizational topics. The Journal of HCO mission is to offer a forum for the growing amount of ...