Jukerdi: Jurnal Kewirausahaan Cerdas Dan Digital
Vol. 3 No. 5 (2026): Oktober : Jurnal Kewirausahaan Cerdas dan Digital

Pengaruh Personal Selling, Kepercayaan Pelanggan, dan Direct Marketing terhadap Keputusan Pembelian Produk Wardah di Toko Duta Cosmetic Bireuen

Nadia Tuljannah (Universitas Islam Kebangsaan Indonesia)
Mulyadi Mulyadi (Universitas Islam Kebangsaan Indonesia)
Muhammad Saifrizal (Universitas Islam Kebangsaan Indonesia)



Article Info

Publish Date
21 Oct 2026

Abstract

This study aims to analyze the influence ofpersonal selling, customer trust, and direct marketing on purchasing decisions for Wardah products at Duta Cosmetic Store, Bireuen Regency. Utilizing a causal quantitative design, this research involved 108 respondents selected through a non-probability purposive sampling technique. Primary data collected via structured questionnaires (1 –5 Likert scale) were analyzed using multiple linear regression in SPSS. Partial statistical evaluation confirms that personal selling exerts a positive and highly significant effect (tcount =6.635 > ttable =1 .983; p=0.000 < 0.05), emerging as the primary dominant factor. Furthermore, customer trust proved to have a positive and significant impact (tcount =5.276 > ttable =1 .983; p=0.000 < 0.05), alongside direct marketing (tcount =2.842 > ttable =1 .983; p=0.005 < 0.05). Simultaneously, all three independent variables significantly influenced purchasing decisions (Fcount =33.079 > Ftable =2.69; p=0.000 < 0.05). The correlation coefficient (R=0.699) indicates a strong relationship, while the coefficient ofdetermination (R2=0.488) shows that 48.8% ofthe variation in decisions is explained by the model, with 51 .2% determined by exogenous factors outside this study.

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Journal Info

Abbrev

JUKERDI

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Manajemen Sumber Daya Manusia, Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sektor Publik, Manajemen Operasi, Manajemen Rantai Pasokan, Tata Kelola Perusahaan, Etika Bisnis, Akuntansi Manajemen dan Pasar Modal dan ...