Determinants of Accounting Software User Satisfaction

Luh De Leony Agustini (Faculty of Economic and Business, Udayana University, Indonesia)
Gede Juliarsa (Faculty of Economic and Business, Udayana University, Indonesia)

E-Jurnal Akuntansi
Vol. 34 No. 2 (2024)

This study examines the influence of the Quality of AccountingInformation Systems, Perceived Usefulness, Perceived Ease of Use onAccounting Software User Satisfaction at PT. Sejahtera Indo Bali, witha sample of 42 people. By using multiple linear regression analysis, thefindings prove that the quality of accounting information systems andperceived ease of use have a positive effect on user satisfaction ofaccounting software, while perceived usefulness does not have a positiveeffect on user satisfaction of accounting software. In addition, theTechnology Acceptance Model (TAM) model is able to explain thefactors that influence user satisfaction with accounting software.