E-Jurnal Akuntansi
Vol. 33 No. 4 (2023)

E-Billing System, Tax Sanctions, Service Quality and Taxpayer Compliance in the Covid-19 Pandemic Era

Ni Made Dwi Pratiwi Sura (Faculty of Economics and Business, Udayana University, Indonesia)
Ni Ketut Rasmini (Faculty of Economics and Business, Udayana University, Indonesia)



Article Info

Publish Date
30 Apr 2023

Abstract

The research aims to test empirically the effect of implementing the e-billing system, tax sanctions and service quality on tax compliance in the Covid-19 pandemic era. The study uses the Theory of Planned Behavior and Attribution Theory, with a population of 140,595 registered taxpayers at the East Denpasar Pratama Tax Office with a total sample of 100 respondents obtained by the slovin formula. The sample collection method uses a non-probability sampling method with a purposive sampling technique. The data collection method uses a questionnaire with multiple linear regression data analysis techniques. The results showed that the implementation of the e-billing system, tax sanctions and service quality had a significant positive effect on taxpayer compliance in the Covid-19 pandemic era.

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Journal Info

Abbrev

akuntansi

Publisher

Subject

Economics, Econometrics & Finance

Description

E-JURNAL AKUNTANSI (EJA) E-Jurnal Akuntansi [e-ISSN 2302-8556] is an electronic scientific journal published online once a month. E-journal aims to improve the quality of science and channel the interest of sharing and dissemination of knowledge for scholars, students, practitioners, and the ...