Jurnal Relevansi : Ekonomi, Manajemen dan Bisnis
Vol 10 No 5 (2026): October

Brand Authenticity, Digital Interaction, and Sensory Experience as Predictors of Local Coffee Repurchase Intention

Farisah Keke Nola Padang (Universitas Islam Negeri Sumatera Utara)
Zuhrinal M Nawawi (Universitas Islam Negeri Sumatera Utara)
Atika (Universitas Islam Negeri Sumatera Utara)



Article Info

Publish Date
30 Oct 2026

Abstract

This study aims to examine the effect of brand authenticity, digital interaction, and sensory experience on repurchase intention of local coffee among Millennials and Generation Z, with novelty in integrating these three variables into a single empirical model representing cognitive, social, and affective dimensions. This research employs a quantitative approach with an explanatory design involving 100 respondents selected through purposive sampling and analyzed using multiple linear regression. The results indicate that brand authenticity has a positive and significant effect on repurchase intention (β = 0.488; p < 0.05), while sensory experience is the most dominant factor (β = 0.883; p < 0.001). In contrast, digital interaction does not have a significant effect (β = -0.030; p > 0.05). Simultaneously, all variables significantly influence repurchase intention, explaining 61.8% of its variance. These findings highlight that consumer loyalty in local coffee is primarily driven by sensory experience and perceived authenticity rather than digital interaction, suggesting that practitioners should prioritize enhancing product experience and authenticity as key strategies to increase repurchase intention.

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Journal Info

Abbrev

relevansi

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

Jurnal Relevansi: Jurnal Ekonomi, Manajemen, dan Bisnis  is a peer-reviewed journal. Ekombis invites academics and researchers who do original research in the fields of economics, management, and accounting, including but not limited to: Economics      Monetary Economics, Finance, and Banking ...