Journal of Information Systems Engineering and Business Intelligence
Vol. 12 No. 3 (2026): October

Determinants of Trust in Artificial Intelligence in Indonesian Higher Education: A PLS-SEM Analysis Based on the Trustworthy Artificial Intelligence Framework

Dwi Yuniarto (Sebelas April University, Sumedang)
A'ang Subiyakto (Universitas Islam Negeri Syarif Hidayatullah, Jakarta)
Aedah Binti Abd. Rahman (Asia E University, Selangor)



Article Info

Publish Date
28 Oct 2026

Abstract

Background: Trust in Artificial Intelligence (AI) is essential for adopting AI in higher education. However empirical validation of trust dimensions in Indonesian academia remains limited.   Objective: This study examines the factors influencing academics’ trust in AI in Indonesian higher education using the trustworthy AI framework of the European Commission.  Methods: A quantitative survey of 109 lecturers (response rate: 62.6%) was conducted using purposive sampling. Data were analyzed through partial least squares structural equation modeling (PLS-SEM).  Results: Robustness is the only dimension with a significant positive effect on trust in AI, while fairness, explainability, transparency, and data privacy show no significant influence. These findings indicate that academics prioritize system reliability, stability, and performance over broader ethical dimensions.  Conclusion: Unlike many previous studies conducted in developed countries where fairness, transparency, explainability, and privacy play important roles, this study found that only robustness significantly influences the trust of academics in AI. These findings provide contextual evidence that Trustworthy AI dimensions may operate differently across higher education environments in developing countries.  Keywords: Artificial Intelligence, Trust, Robustness, Transparency, Fairness, Higher Education 

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Journal Info

Abbrev

JISEBI

Publisher

Subject

Computer Science & IT

Description

Jurnal ini menerima makalah ilmiah dengan fokus pada Rekayasa Sistem Informasi ( Information System Engineering) dan Sistem Bisnis Cerdas (Business Intelligence) Rekayasa Sistem Informasi ( Information System Engineering) adalah Pendekatan multidisiplin terhadap aktifitas yang berkaitan dengan ...