Journal of Economic Studies
Vol. 2 No. 2 (2026)

Marketing Digitalization for Traditional MSMEs: Market Access, Digital Literacy, and Program Sustainability

Tanti Kirana Utami (Universitas Suryakancana)
Sani San Zein (Universitas Suryakancana)
Fatimah Sari Maulani (Universitas Suryakancana)
Elis Solihat (Universitas Suryakancana)
Cahyani Rizki Pertiwi (Universitas Suryakancana)



Article Info

Publish Date
04 Nov 2026

Abstract

Micro, small, and medium-sized enterprises (MSMEs) in Cikondang Village, Cianjur Regency, face marketing challenges, including dependence on intermediaries, limited digital literacy, and the lack of integration between product information and online market access. This article describes the marketing digitalization assistance process, identifies supporting and inhibiting factors, and outlines requirements for program sustainability. The community engagement program was conducted from 15 July to 23 August 2026 using a participatory qualitative descriptive approach. Data were collected through observation, semi-structured interviews, and activity documentation involving MSME owners and village officials. Activities included coordination and data collection, socialization, and assistance with Business Identification Numbers (NIB), QRIS, Google Maps/Google Business Profile, and a village product-catalog website. The findings indicate that a combination of direct assistance, village institutional support, and youth involvement helped establish a more structured foundation for digital presence. However, limited digital skills and internet connectivity remained obstacles. As the evaluation was conducted during the program period, increases in revenue, profit margins, and competitiveness cannot be concluded as measurable impacts. Program sustainability requires the appointment of a website manager, regular information updates, and local technical assistance. This article argues that marketing digitalization should be understood as a process of empowerment and ecosystem strengthening rather than merely the provision of a platform.

Copyrights © 2026






Journal Info

Abbrev

jeta

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences

Description

Bidang kajian jurnal ini mencakup: Ilmu Ekonomi: - Ekonomi Moneter - Ekonomi Publik - Ekonomi Industri - Ekonomi Regional - Ekonomi SDA - Ekonomi SDM - Ekonomi Syariah. Ilmu Manajemen: - Manajemen SDM - Manajemen Pemasaran - Manajemen Keuangan - Manajemen Operasional - Manajemen Bisnis - Manajemen ...