<![CDATA[Waqf digitalization in Indonesia remains an urgent policy priority, as a substantial proportion of registered waqf land has yet to be certified and administrative services still need to be optimized down to the sub-district level. This study aims to analyze the management of e-AIW in KUA Kartasura District using the PIECES (Performance, Information, Economy, Control, Efficiency, Service) framework. The method used is a case study with a descriptive qualitative approach through digital ethnography, including interviews, participatory observations, documentation, and technical tests of Google Page Speed Insights (GPSI) to assess system performance. Data were collected from the Head of KUA, e-AIW operators, and officials of the Ministry of Religious Affairs of Sukoharjo Regency selected through snowball sampling, and were analyzed following Creswell's (2018) stages of organizing, coding, presenting narratives, and drawing conclusions. The results show that e-AIW is able to increase the speed of data recording and verification, make archiving easier, and reduce operational costs. Google PageSpeed Insights (GPSI) testing recorded a desktop performance score of 67 against 56 on mobile, indicating that further technical optimization is still required, particularly for mobile access. The system also provides neater and more accountable information, with relatively good control and operational efficiency, although HR capacity and technical constraints still affect the effectiveness of the service. In addition, e-AIW contributes to increased transparency and public participation, especially through self-access for wakif as well as automated document printing features. Based on these findings, the study recommends strengthening technical infrastructure—particularly the mobile version—enhancing human resource capacity through regular training, and developing adaptive control and system integration features to support the sustainability and accountability of e-AIW services at the KUA level.]]>
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