Journal of Public Health Indonesian
Vol. 3 No. 3 (2026): SEPTEMBER-JHH

Digital Health Literacy and Health-Seeking Behavior Among the Indonesian Population: Evidence from an Emerging Digital Health Environment

Dewi Andariya Ningsih (Universitas Ibrahimy)



Article Info

Publish Date
22 Sep 2026

Abstract

The digital transformation in Indonesia's health sector has changed the way people access medical information and services. However, the rapid growth of this digital health ecosystem is often not matched by a uniform level of digital health literacy among the population. This research aims to analyze the relationship between digital health literacy levels and health-seeking behavior among the Indonesian population living in an emerging digital environment. Using a quantitative approach with a cross-sectional design, data collection was conducted through online surveys and structured interviews with respondents from various regions in Indonesia. Variables were measured using standardized instruments to assess the ability to access, understand, evaluate, and apply digital health information, as well as their treatment referral preferences. Findings indicate that digital health literacy levels significantly influence the public's health-seeking behavior. Groups with higher digital literacy tend to be more selective in choosing credible health information sources, utilizing telemedicine services, and making proactive preventive decisions. Conversely, limited literacy often triggers misinformation and delays in receiving appropriate medical care. The development of digital health infrastructure in Indonesia must be accompanied by massive educational interventions to enhance public health literacy. This is crucial to ensure that advancements in health technology positively impact the quality of safe and effective health service seeking.

Copyrights © 2026






Journal Info

Abbrev

JHH

Publisher

Subject

Health Professions Medicine & Pharmacology

Description

Journal of Public Health Indonesian: Jurnal Kesehatan Masyarakat is an international, peer-reviewed journal. It publishes original papers, reviews and short reports on all aspects of the science, philosophy, and practice of public health. It is aimed at all public health practitioners and ...