Reviu Akuntansi, Manajemen, dan Bisnis
Vol 6 No 1 (2026): Maret

Strategic Digital Orientation and Firm Performance: the Mediating Role of Business Agility in Makassar, Indonesia

Wendy Kala Tikupadang (Universitas Kristen Indonesia Paulus, Makassar, Indonesia)
Otto Randa Payangan (Universitas Hasanuddin, Makassar, Indonesia)
Carolus Askikarno Pala’langan (Universitas Kristen Indonesia Paulus, Makassar, Indonesia)



Article Info

Publish Date
30 Mar 2026

Abstract

Purpose: This study examines how strategic digital orientation affects firm performance and whether business agility mediates that relationship among firms operating in Makassar, Indonesia, a regional economic hub in Eastern Indonesia.Research Methodology: A quantitative, explanatory cross-sectional survey was conducted with 218 managers of service, trade, and manufacturing firms in Makassar selected through purposive sampling. Constructs were measured with five-point Likert scales, and the mediation model was estimated using PLS-SEM in SmartPLS 4.0 with 5,000 bootstrap resamples.Results: Strategic digital orientation positively affects firm performance (β = 0.214; p = 0.001) and business agility (β = 0.580; p < 0.001), and business agility positively affects firm performance (β = 0.528; p < 0.001). Business agility partially mediates the relationship, with the indirect effect (β = 0.306) accounting for 58.8% of the total effect, explaining 51.2% of the variance in firm performance.Conclusions: Strategic digital orientation improves performance directly and, more substantially, indirectly through business agility, indicating that the benefits of a firm's strategic digital orientation are realised largely through agile capabilities rather than through digital commitment alone.Limitations: The cross-sectional design limits causal inference, the use of self-reported perceptual measures may introduce common method bias, and the single-city sample constrains generalisability to other regions and sectors.Contributions: The study empirically tests business agility as a mechanism linking strategic digital orientation to firm performance and provides firm-level evidence from a secondary metropolitan area in an emerging economy.

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Journal Info

Abbrev

rambis

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

Reviu Akuntansi, Manajemen, dan Bisnis (Rambis) is a peer-reviewed journal in the fields of Accounting, Management, Business. Rambis publishes relevant manuscripts reviewed by some qualified editors. This journal is expected to be a significant platform for researchers in Indonesia to contribute to ...