SEIKAT: Jurnal Ilmu Sosial, Politik dan Hukum
Vol. 5 No. 5 (2026): SEIKAT: Jurnal Ilmu Sosial, Politik dan Hukum

Reconstruction of the Ombudsman's Authority in Preventing Public Service Maladministration Following Ombudsman Regulation Number 61 of 2025

Rino Dedi Aringga (Faculty of Law, Pamulang University, Banten Indonesia)
Siti Nurhaliza (Faculty of Law, Pamulang University, Banten Indonesia)
Nur Rohman (Faculty of Law, Pamulang University, Banten Indonesia)
Najwa Dzikrul Lailah (Faculty of Law, Pamulang University, Banten Indonesia)
R. Winda Indah Fatmayanti (Faculty of Law, Pamulang University, Banten Indonesia)



Article Info

Publish Date
31 Oct 2026

Abstract

Changes in the Ombudsman's supervisory approach through Ombudsman Regulation Number 61 of 2025 position Maladministration Assessment as a crucial instrument for promoting prevention and improvement of public services. The problem is, the existence of an assessment instrument does not automatically guarantee that the Ombudsman's authority is capable of working preventively when maladministration is still found in practice. This study aims to analyze the implementation of the Ombudsman's authority in preventing maladministration and formulate a more adequate reconstruction of the authority. The study uses normative legal methods with a statutory approach, a conceptual approach, and a case approach. The case of prolonged delays in the service of certificate blocking applications at the Gorontalo City Land Office is used as a practical illustration to test the adequacy of the design of the authority. The results show that Ombudsman Regulation Number 61 of 2025 has strengthened the preventive orientation through assessment, mapping of potential maladministration, and follow-up improvements, but still needs to strengthen the integration between assessment, supervision, corrective action, and follow-up monitoring. Reconstruction is needed so that the Ombudsman's authority is more proactive in preventing maladministration. This strengthening is important to ensure that supervision does not stop at identifying violations, but results in continuous improvements to the service system.

Copyrights © 2026






Journal Info

Abbrev

seikat

Publisher

Subject

Arts Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

Description

SEIKAT: Jurnal Ilmu Sosial, Politik dan Hukum (SJISPH) is an open access, and peer-reviewed journal, with the online registered number E-ISSN 2964-0962. Our main goal is to disseminate current and original articles from researchers and practitioners on various contemporary social, political and law ...