Jurnal Manajemen Bisnis Digital Terkini
Vol. 3 No. 4 (2026): Oktober : Jurnal Manajemen Bisnis Digital Terkini

Artificial Intelligence Marketing dan Consumer Trust sebagai Determinan Purchase Intention Generasi Z

Bambang Bambang (Universitas Syiah Kuala)



Article Info

Publish Date
13 Oct 2026

Abstract

This study aims to analyze the influence of Artificial Intelligence Marketing and Consumer Trust on Purchase Intention in Generation Z consumers. A sample of 100 Generation Z respondents who actively use digital media and are exposed to AI-based marketing was selected using purposive sampling techniques. Data were collected through a Likert scale questionnaire of 1–5 and analyzed using multiple linear regression, t-test, F test, and determination coefficient (R2) test. The results showed that partially, Artificial Intelligence Marketing (t = 12.021; p = 0.000) and Consumer Trust (t = 7.873; p = 0.000) had a positive and significant effect on Purchase Intent. Simultaneously, Artificial Intelligence Marketing and Consumer Trust had a significant effect on Purchase Intention (F = 278.811; p = 0.000). A determination coefficient value (R2) of 0.852 showed that 85.2% of the variation in Purchase Intention was influenced by these two variables, while the remaining 14.8% was influenced by other factors outside the model. This study concludes that optimizing personalization-based AI marketing strategies coupled with maintaining consumer trust is a key determinant in encouraging Generation Z's buying interest.

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Journal Info

Abbrev

JUMBIDTER

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

topik dalam Jurnal ini berkaitan dengan segala aspek manajemen, namun tidak terbatas pada topik berikut: Manajemen Sumber Daya Manusia, Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sektor Publik, Manajemen Operasi, Manajemen Rantai Pasokan, Tata Kelola Perusahaan, Etika Bisnis, Akuntansi ...