Journal of Economics, Entrepreneurship, Management Business and Accounting
Vol 4 No 6 (2026): Volume 4, Issue 6, November 2026

Digital Marketing Capability and MSME Business Resilience: The Mediating Role of Business Adaptability and The Moderating Role of Digital Literacy

Pefriyadi Pefriyadi (Institut Agama Islam Negeri Curup, Indonesia)
Ade Tiara Yulinda (Universitas Muhammadiyah Bengkulu, Indonesia)
Reni Indriani (Universitas Muhammadiyah Bengkulu, Indonesia)
Ermy Wijaya (Universitas Dehasen, Indonesia)



Article Info

Publish Date
03 Nov 2026

Abstract

Purpose – This study examines the relationship between digital marketing capability (DMC) and business resilience (BR) among MSMEs in Indonesia, focusing on business adaptability (BA) as a mediating mechanism and managerial digital literacy (DL) as an individual-level moderating condition. Design/methodology/approach – Using a cross-sectional survey design, data were collected from 500 owners or managers representing digitally engaged MSMEs across Indonesia. The sampling was non-probability purposive sampling. Data were analyzed using partial least squares structural equation modeling (PLS-SEM). Procedural remedies and full collinearity VIF diagnostics were applied to address common method variance concerns. Finding/Results – DMC is positively associated with BR, BA, and BR. BA acts as a complementary mediator in the DMC–BR relationship. Furthermore, managerial DL significantly moderates the DMC–BA association, indicating that the relationship between DMC and BA is stronger at higher levels of owner/manager digital literacy. The observed empirical pattern is consistent with a moderated adaptive pathway, wherein the indirect association between DMC and BR through BA increases across levels of managerial DL. Originality/Value – The study integrates an organizational capability perspective with an individual managerial micro-foundation. By explicitly distinguishing individual-level managerial literacy from firm-level capabilities, this study provides a theoretically bounded explanation of how marketing capabilities are transformed into adaptive routines and business resilience in resource-constrained MSMEs.

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Journal Info

Abbrev

JEEMBA

Publisher

Subject

Economics, Econometrics & Finance

Description

Journal of Economics, Entreprenurship, Management Business and Accounting (JEEMBA) mencakup bidang ekonomi dan keuangan, manajemen bisnis dan akuntansi khususnya bidang akuntansi, manajemen, pasar modal, hukum bisnis, perpajakan, sistem informasi, serta bidang ekonomi dan keuangan lainnya. JEEMBA ...