International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS)
Vol. 6 No. 6 (2026): December - ON PROGRESS

THE INFLUENCE OF SOCIAL MEDIA MARKETING, CUSTOMER REVIEWS AND PROMOTION INTENSITY ON PURCHASING DECISIONS AT BELAWAN COFFEE & RESTO

M. Nur Naim (Universitas Potensi Utama)
Ari Prabowo (Universitas Potensi Utama)



Article Info

Publish Date
04 Nov 2026

Abstract

This study aims to determine and analyze the effect of Social Media Marketing, Customer Review, and Promotion Intensity on Purchasing Decisions at Belawan Coffee & Resto. This study used a quantitative method with 110 respondents who were consumers of Belawan Coffee & Resto. Data were collected through questionnaires. The data analysis techniques used in this study included multiple linear regression analysis, t-test, F-test, and coefficient of determination. The results showed that partially, Social Media Marketing had no significant effect on Purchasing Decisions, as indicated by a significance value of 0.757 > 0.05. Customer Review had a positive and significant effect on Purchasing Decisions, with a significance value of 0.008 < 0.05. Promotion Intensity also had a positive and significant effect on Purchasing Decisions, with a significance value of 0.000 < 0.05. Simultaneously, Social Media Marketing, Customer Review, and Promotion Intensity had a significant effect on Purchasing Decisions, with an F-count of 22.566 and a significance value of 0.000 < 0.05. The Adjusted R Square value of 0.372 indicates that Social Media Marketing, Customer Review, and Promotion Intensity were able to explain 37.2% of the variation in Purchasing Decisions, while the remaining 62.8% was explained by other factors outside this study.

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Journal Info

Abbrev

IJEBAS

Publisher

Subject

Economics, Econometrics & Finance

Description

This journal aims to examine new breakthroughs and current issues regarding advances in science and technology in the fields of Economics, Business, Sharia Administration, Accounting and Agriculture ...