JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH)
Vol 8 No 1 (2026): October 2026

Implementasi SaaS Multi-Tenant Berbasis Database-per-Tenant dan Metode FEFO pada Sistem Inventori dan Point of Sale UMKM Bakery

Rizki Wahyu (Universitas Esa Unggul, Jakarta)
Jefry Sunupurwa Asri (Universitas Esa Unggul, Jakarta)
Nizirwan Anwar (Universitas Esa Unggul, Jakarta)
Adi Widiantono (Universitas Esa Unggul, Jakarta)



Article Info

Publish Date
18 Oct 2026

Abstract

Bakery micro, small, and medium-sized enterprises manage products with limited shelf lives, requiring accurate inventory control and product rotation based on expiration dates. Toko Kue Khaerul Akbar continues to face several operational challenges, including manual stock recording, discrepancies in stock-taking results, inadequate prioritization of products nearing expiration, and delays in generating operational reports. This study develops an inventory and Point of Sale system based on the Software as a Service model by implementing a database-per-tenant architecture and the First Expired, First Out method. The system was developed using the Extreme Programming method through four sprints, comprising the development of the multi-tenant foundation, batch-based inventory management, FEFO integration with the POS system, and the Owner Central feature. The FEFO method prioritizes batches according to the earliest expiration date, using the received date as a secondary criterion when expiration dates are identical. Unit testing was conducted on 12 test cases organized into four scenario groups, with all cases successfully passing. In addition, black-box testing involving 31 scenarios achieved a fulfillment rate of 100%. Isolation testing confirmed that cross-tenant access was successfully denied. An evaluation involving 10 respondents yielded a UAT score of 4.4 out of 5.0 and a SUS score of 81.7 out of 100. The developed system improves inventory traceability, prioritizes products according to expiration proximity, provides real-time operational reports, and enables centralized monitoring of multiple business units while preserving the isolation of operational data across tenants. The contribution of this study is the integration of a database-per-tenant SaaS architecture, batch-based FEFO allocation directly connected to POS checkout, and Owner Central for cross-unit monitoring while maintaining operational data isolation for each tenant.

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Journal Info

Abbrev

josh

Publisher

Subject

Computer Science & IT Decision Sciences, Operations Research & Management

Description

Artikel yang dimuat melalui proses Blind Review oleh Jurnal JOSH, dengan mempertimbangkan antara lain: terpenuhinya persyaratan baku publikasi jurnal, metodologi riset yang digunakan, dan signifikansi kontribusi hasil riset terhadap pengembangan keilmuan bidang teknologi dan informasi. Fokus Journal ...