International Journal of Environmental, Sustainability, and Social Science
Vol. 7 No. 5 (2026): International Journal of Environmental, Sustainability, and Social Science (Sep

The Effect of Training and Compensation on Employee Performance: The Mediating Role of Organizational Commitment in Airport Ground Handling

Sartika Eka Putri (Universitas Islam Riau, Indonesia)



Article Info

Publish Date
28 Oct 2026

Abstract

This study investigates the effects of training and compensation on employee performance, with organizational commitment as a mediating variable, at PT Gapura Angkasa, Sultan Syarif Kasim II International Airport, Pekanbaru. A quantitative census survey included all 117 contract employees. Data were collected using questionnaires and supporting company documents and analyzed through partial least squares structural equation modeling (PLS-SEM) in SmartPLS 4. The findings indicate significant positive relationships between training and performance (β = 0.487), compensation and performance (β = 0.103), training and organizational commitment (β = 0.356), compensation and organizational commitment (β = 0.583), and organizational commitment and performance (β = 0.546). Organizational commitment significantly mediated the relationships of training (β = 0.194) and compensation (β = 0.319) with performance. The model explained 75.6% of the variation in organizational commitment and 78.8% of the variation in employee performance. These findings highlight the importance of integrating competency development and fair compensation with initiatives that strengthen employees’ organizational attachment in operationally demanding airport services.

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Journal Info

Abbrev

ijesss

Publisher

Subject

Economics, Econometrics & Finance Environmental Science Social Sciences

Description

International Journal of Environmental, Sustainability, and Social Science (abbreviated as IJESSS) p-ISSN 2720-9644 and e-ISSN 2721-0871 is a multidisciplinary journal covering all aspects of the environmental impacts of socio-economic development. The International Journal of Environmental, ...