<![CDATA[This study aims to analyze the effects of job training and work motivation on employee competence at PT Bank Negara Indonesia (Persero) Tbk Jakarta Kota Branch. Employee competence is an important factor in supporting service quality and achieving company targets; therefore, it is important to examine the factors that influence it, particularly job training and work motivation. The study employed a quantitative approach using a survey method. The population consisted of 116 employees of the Credit Card & Personal Loan Collection Department, with 106 respondents selected through purposive sampling. Data were collected using a five-point Likert-scale questionnaire and analyzed using validity tests, reliability tests, classical assumption tests, multiple linear regression, t-test, F-test, and the coefficient of determination (R²), with the assistance of IBM SPSS Statistics version 25. Job Training obtained a t-value of 6.265 > t-table value of 1.983, with a significance value of 0.000 < 0.05, indicating that H1 was accepted: job training has a positive and significant effect on employee competence. In contrast, Work Motivation obtained a t-value of 0.620 < t-table value of 1.983, with a significance value of 0.537 > 0.05, indicating that H2 was rejected. Simultaneously, job training and work motivation have a significant effect on employee competence, with an Adjusted R Square value of 0.393, indicating that the two variables explain 39.3% of the variation in employee competence.]]>
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