<![CDATA[The use of digital technology for religious fundraising has grown rapidly among Generation Z and Millennials in Indonesia. Drawing on Trust Theory and the social influence dimension of UTAUT, this study further examines donor satisfaction in the context of donation crowdfunding. Trust is particularly relevant because donors must rely on digital platforms and crowdfunding agents to facilitate the donation process, while social influence may shape donors’ perceptions and experiences through the expectations and recommendations of people important to them. This study examines the factors influencing user satisfaction with Islamic donation-based crowdfunding platforms, focusing on information quality, data security, ease of use, reputation, and accountability. A quantitative research approach was employed using survey data collected from 205 users of Islamic crowdfunding platforms in Indonesia. The findings indicate that data security, reputation, and accountability significantly influence user satisfaction, whereas information quality and ease of use do not have a significant effect. These findings suggest that governance-related factors play a more important role than technological quality factors in shaping user satisfaction with Islamic crowdfunding platforms. The study contributes to the literature on Islamic crowdfunding by integrating technological quality factors (information quality, data security, and ease of use) with governance-related factors (reputation and accountability) to explain donor satisfaction. The findings provide practical implications for platform providers and relevant authorities to strengthen data protection, institutional reputation, and accountability in order to enhance user trust and satisfaction in digital Islamic philanthropy.]]>
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