International Journal of Management Science and Application
Vol. 5 No. 2 (2026): IJMSA

The Influence of Financial Literacy and Trust on Transaction Decisions Using QRIS among MSMEs in Baubau City

Dwi Agustyawati (Universitas Muhammadiyah Buton)
Husnah Katjinah (Universitas Muhammadiyah Buton)
Andi Sismar (Universitas Muhammadiyah Buton)
Yolanda U (Universitas Muhammadiyah Buton)
Febriyanti Febriyanti (Universitas Muhammadiyah Buton)



Article Info

Publish Date
17 Oct 2026

Abstract

Digital payment adoption among micro, small and medium enterprises (MSMEs) depends not only on technology but also on users' financial capability and confidence in the system. This study examines the influence of financial literacy and trust on the decision to transact using the Quick Response Code Indonesian Standard (QRIS) among MSMEs in Baubau City, Indonesia. A quantitative approach was applied using primary data collected through a Likert-scale questionnaire from 100 MSME actors selected by purposive sampling. The instruments were valid and reliable (Cronbach's alpha 0.928–0.945), and the classical assumption tests were satisfied. Multiple linear regression showed that financial literacy (b = 0.549, t = 7.616, p < 0.001) and trust (b = 0.329, t = 5.232, p < 0.001) each had a positive and significant partial effect on transaction decisions, and both variables jointly had a significant effect (F = 359.264, p < 0.001). The model explained 88.1% of the variance in transaction decisions. The study concludes that improving financial literacy and building trust in QRIS security and data protection are key to encouraging MSMEs to transact through QRIS. It contributes empirical evidence from a regional city in Southeast Sulawesi to the literature on digital payment adoption.

Copyrights © 2026






Journal Info

Abbrev

ijmsa

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

International Journal of Management Science and Application is a peer-reviewed international journal dedicated to publishing high-quality empirical and theoretical research that advances the field of management and its practical applications. The journal encourages studies that develop, test, ...