Pengaruh Green Work Behavior dan Resiliensi terhadap Kinerja Pegawai pada Dinas Perumahan Rakyat, Kawasan Permukiman, dan Lingkungan Hidup Kabupaten Jember melalui Perceived Organizational Support

Rudi Rahmawan (Universitas Muhammadiyah Jember)
Budi Santoso (Universitas Muhammadiyah Jember)
Riyanto Setiawan Suharsono (Universitas Muhammadiyah Jember)

Profit: Jurnal Manajemen, Bisnis dan Akuntansi
Vol. 5 No. 4 (2026): November: Profit : Jurnal Manajemen, Bisnis dan Akuntansi

This study addresses the need to improve performance at the Department of Housing, Settlement Areas, and Environment of Jember Regency by examining the roles of Green Work Behavior, Resilience, and Perceived Organizational Support. The study aims to analyze the relationships among the variables and explain employee performance from the Resource-Based View perspective. A quantitative approach was employed using survey data with SmartPLS 4.0 through Structural Equation Modeling–Partial Least Squares. The findings reveal that resilience has the strongest positive direct effect on employee performance, while Green Work Behavior does not directly influence performance. However, Green Work Behavior significantly enhances Perceived Organizational Support, which positively affects employee performance and mediates the relationships between Green Work Behavior, resilience, and performance. These findings indicate that organizational support is a crucial mechanism for transforming employees’ psychological and behavioral resources into superior performance. The study implies that public organizations should strengthen resilience, promote environmentally responsible work practices, and enhance organizational support through human resource policies to achieve sustainable employee performance.