Journal of Management and Creative Business
Vol. 4 No. 4 (2026): Oktober : Journal of Management and Creative Business

Pengaruh Motivasi Kerja dan Iklim Organisasi terhadap Kepuasan Kerja serta Implikasinya pada Kinerja Perawat di Rumah Sakit Jasa Kartini Kota Tasikmalaya

Lulu Muthia (Universitas Pasundan)
Heru Setiawan (Universitas Pasundan)



Article Info

Publish Date
21 Oct 2026

Abstract

Nurse performance is essential to hospital service quality and is influenced by work motivation, organizational climate, and job satisfaction. This study examined these factors and their relationships among 60 nurses at Jasa Kartini Hospital, Tasikmalaya. A quantitative descriptive and verificative design employed census sampling, questionnaires, interviews, observations, and documentation. Data were analyzed using descriptive statistics and path analysis with SPSS. Mean scores indicated relatively low work motivation (3.17) and job satisfaction (3.07), alongside relatively poor organizational climate (3.18) and nurse performance (3.11). Work motivation (path coefficient 0.490) and organizational climate (0.403) positively and significantly affected job satisfaction. Together, they explained 70.69% of job satisfaction variance (F = 85.827), leaving 29.31% attributable to other factors. Job satisfaction positively and significantly affected nurse performance (path coefficient 0.869; t = 9.208), explaining 75.52% of its variance. All reported relationships were statistically significant (p < 0.001). Strengthening motivation and organizational climate may improve overall satisfaction, nurse performance, and nursing service quality at the hospital.

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Journal Info

Abbrev

jmcbus

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Promote the results of recent research on management and or informatics. Publish only research on management (such as information management, marketing management, financial management, management of resources, operation/production, business management, ...