Peran Literasi Keuangan sebagai Variabel Moderasi dalam Pengaruh Teknologi Finansial dan Inklusi Keuangan terhadap Kinerja Keuangan UMKM (Studi pada UMKM Binaan Perum Jasa Tirta II)

Shusanti
Susanti, Neneng

JURNAL MANAJEMEN MOTIVASI
Vol 22 No 2 (2026): Jurnal Manajemen Motivasi

This study examines financial literacy as a moderator of financial technology and inclusion relationships with MSME financial performance. A purposive survey of 52 fintech-experienced Perum Jasa Tirta II partners was analysed using SmartPLS. Technology, inclusion, and literacy had positive conditional main associations with operator-reported performance. The technology interaction was positive (β = 0.315, p = 0.003); the inclusion interaction was not significant (β = −0.187, p = 0.098). The observational design and incomplete measurement reporting limit interpretation. Findings motivate evaluating financial education alongside services without establishing intervention effects.