Jurnal Pariwisata Pesona
Vol 1, No 2 (2016): Edisi Desember 2016

PENGARUH SANITASI HYGIENE DI AREA RESTORAN & MAIN KITCHEN TERHADAP KEPUASAN TAMU DI HARRIS HOTEL & CONVENTIONS MALANG

dewi hermin sutanto (Program Diploma Kepariwisataan Universitas Merdeka Malang)



Article Info

Publish Date
30 Dec 2016

Abstract

The purpose of this research is to provides an overview of the influence of sanitation hygiene in the restaurant area and main kitchen toward guest satisfaction. The purpose this research is to know the influence of sanitation and hygiene in the restaurant area and main kitchen. Research methodology used in this research was descriptive qualitative. Data analysis technique include data collection, data reduction, data presentation and conclusion. The result obtained from this research is hygiene sanitation condition in the restaurant area and main kitchen that fulfilled the requirement can give guests satisfaction. The qualified hygiene sanitation be able to support employees perfomance at the main kitchen. Sanitation and hygiene are very important to the development of a hotel especially in provide security and comfort and health to the various guest.

Copyrights © 2016






Journal Info

Abbrev

jpp

Publisher

Subject

Social Sciences

Description

Jurnal Pariwisata Pesona (JPP), is a scientific periodical journal of Diploma of Tourism, University of Merdeka Malang, which includes a variety of research in the field of tourism and hospitality, the analysis of actual case studies, or ideas related to the actual tourism and hospitality studies. ...