Jurnal Teknik Industri: Jurnal Keilmuan dan Aplikasi Teknik Industri
Vol. 3 No. 2 (2001): DESEMBER 2001

BARRIERS IN THE IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT IN INDONESIAN MANUFACTURING ORGANIZATIONS

Kifayah Amar (School of Industrial Technology - University Science Malaysia)
Zuraidah Mohd Zain (School of Industrial Technology - University Science Malaysia)

Article Info

Publish Date
02 Jul 2004

Abstract

This study examines the barriers faced by Indonesian manufacturing organizations in the implementation of TQM. Out of a total sample size of 364 selected organizations identified for a multi-response survey, 78 organizations responded. The analysis identified 11 pertinent factors acting as barriers that are most frequently faced by the local organizations. These are issues related to human resource, management, attitude towards quality, organizational culture, interdepartmental relation, material, machine and equipment, information, method and training.

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Journal Info
Jurnal Teknik Industri: Jurnal Keilmuan dan Aplikasi Teknik Industri
Website

Abbrev

ind

Publisher

Universitas Kristen Petra Surabaya

Subject

Industrial & Manufacturing Engineering

Description

Jurnal Teknik Industri aims to: Promote a comprehensive approach to the application of industrial engineering in industries as well as incorporating viewpoints of different disciplines in industrial engineering. Strengthen academic exchange with other institutions. Encourage scientist, practicing ...