Jurnal Ilmiah Matrik
MATRIK Vol.15 No.3 Desember 2013

ANALISIS SURVEY KEPUASAN PENGGUNA TERHADAP WEBSITE BINA DARMA CAREER AND TRAINING CENTER (BDCTC)

Panjaitan, Febriyanti (Unknown)



Article Info

Publish Date
01 Dec 2013

Abstract

In the world of education website is a place to disseminate information both from private and public institutions. Bina Darma Career and Training Center (BDCTC) is a training institute and job placement center that has a website that is www.bdctc.or.id, but the problem is that the website has not been put to good use by users that stakeholders / companies, alumni and students. To find out the problem, then the website BDCTC need to analyze the level of satisfaction of users with measurement techniques quality website that is WebQual through 3-dimensional (Usability, Information, and Service). The method of analysis used descriptive survey approach.Based on the research note that the level of satisfaction of the users of the website BDCTC 3-dimensional views of the Usability and Service does not have a significant effect on user satisfaction, while at the Information have any impact on satisfaction.The third dimension of the most dominant influence is the information. Keywords: Analysis, WebQual, stakeholders, students, alumni and quantitative descriptive methods.

Copyrights © 2013






Journal Info

Abbrev

jurnalmatrik

Publisher

Subject

Computer Science & IT

Description

Peringkat Akreditasi Jurnal Ilmiah Periode III Tahun 2022 KEPUTUSAN DIREKTUR JENDERAL PENDIDIKAN TINGGI, RISET, DAN TEKNOLOGI KEMENTERIAN PENDIDIKAN, KEBUDAYAAN, RISET, DAN TEKNOLOGI REPUBLIK INDONESIA NOMOR 225/E/KPT/2022 TENTANG PERINGKAT AKREDITASI JURNAL ILMIAH PERIODE III TAHUN 2022. Jurnal ...