Jurnal Ilmu Ilmu Agribisnis: Journal of Agribusiness Science
Vol 2, No 3 (2014)

TINGKAT KEPUASAN DAN LOYALITAS IBU RUMAH TANGGA DALAM MENGONSUMSI MINYAK GORENG KEMASAN DI KOTA BANDAR LAMPUNG

Riska Nurul Qorima (Unknown)
Fembriarti Erry Prasmatiwi (Unknown)
Rabiatul Adawiyah (Unknown)



Article Info

Publish Date
01 Jun 2014

Abstract

This research aims to analyze satisfaction level and loyalty housewifes inconsuming oil package, the factors influencing the level of satisfaction level and loyalty housewifes inconsuming oil package in Bandar Lampung City. This research used survey method to 53 households in Bandar Lampung City taken Simple Random Sampling. This research was conducted in the Sub-district of South Teluk Betung at Bumi Waras Village and Sub-district Kemiling at Beringin Raya selected purposive. The analysis used the analysis of customer satisfaction index, the analysis of switcher buyer, habitual buyer, satisfied buyer, liking the brand, and committed buyer and logit analysis . The results showed that the level of satisfaction housewifes was 76.40 %, the level of loyalty  housewife with a value is 84.91 % buyer switcher, habitual buyers 81.13 %, 75.47 % satisfied  buyer, liking the brand 69.8 % and 71.70% committed buyer. Factors that influence of satisfaction level and loyaty housewifes were education, income, mother age, family members and the location of purchase. Keywords: Cooking oil packaging, CSI, logit, loyalty, satisfaction

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Journal Info

Abbrev

JIA

Publisher

Subject

Agriculture, Biological Sciences & Forestry Economics, Econometrics & Finance Social Sciences

Description

Jurnal Ilmu Ilmu Agribisnis: Journal of Agribusiness Science is published by the Department of Agribusiness, Faculty of Agriculture, University of Lampung, in collaboration with PERHEPI, the Indonesian Agricultural Economist Association. The first printed Journal was published in 2013 and the online ...