Jurnal Ekonomi dan Bisnis
Vol 21 No 2 (2018)

Pembaharuan status, pencitraan personal, kepercayaan dan keputusan pembelian daring

Adi Kurnia Djarot Nahusona (Unknown)
Roos Kities Andadari (Unknown)



Article Info

Publish Date
31 Oct 2018

Abstract

One of the most popular mobile messaging application in Indonesia is Blackberry Messenger. This application is not only popular for facilitating daily interactions but also commercial activities. In this respect, RF Shop as an e-commerce firm has utilized the status updating feature offered by Blackberry Messenger for their marketing activities. Specifically, this firm regularly updates its religious messages in its Blackberry Messenger status as a part of its personal branding. Thus, this research aims to test the effects of updating religious message in its Blackberry Messenger status as the seller’s personal branding on purchasing decisions in the e-commerce environment. This study uses a quantitative approach by distributing email-based questionnaires to 280 RF Shop’s customers with 115 completed questionnaires. Using the Partial Least Square (PLS), this study demonstrates status updating affects the seller’s personal branding. Further, a well-designed seller’s personal branding by updating religious messages positively affects customers’ trust. Eventually, customers’ trust will affect their decisions in the e-commerce environment.

Copyrights © 2018






Journal Info

Abbrev

jeb

Publisher

Subject

Arts Humanities Economics, Econometrics & Finance Social Sciences

Description

Jurnal Ekonomi dan Bisnis is a fully refereed (double blind peer review), open-access online journal for academics, researchers, graduate students, early-career researchers, and undergraduate students, published by Fakultas Ekonomika dan Bisnis Universitas Kristen Satya Wacana, Indonesia. Jurnal ...