International Journal of Social Science and Business
Vol 1, No 3 (2017)

PENGARUH KUALITAS PELAYANAN DAN KEPATUHAN BAYAR PAJAK KENDARAAN PRIBADI TERHADAP KEPUASAN PELAYANAN

Hadiwijaya, Hendra (Unknown)



Article Info

Publish Date
17 Oct 2017

Abstract

Influence Service Quality And Compliance Pay Private Vehicle Tax Service Satisfaction. This study aims to determine and analyze the magnitude of the influence of Service Quality and Compliance Pay Private Vehicle tax partially and simultaneously to Satisfaction Satisfaction Personal Vehicle Tax Service at UPTD Palembang Regional Revenue Office of South Sumatra Province. Methods of data analysis using multiple regression analysis with SPSS program assistance (Statistics for Product and ServiceSolution). The results showed that the Quality of Service and Compliance Pay Private Vehicle tax significantly partially and simultaneously affect Service Satisfaction. Quality of Service dominant influence on Satisfaction Satisfaction Personal Vehicle Tax Service at UPTD Palembang Regional Revenue Service of South Sumatra Province.

Copyrights © 2017






Journal Info

Abbrev

IJSSB

Publisher

Subject

Social Sciences

Description

International Journal of Social Science and Business (IJSSB) is an open access, peer-reviewed and refereed journal published by Universitas Pendidikan Ganesha (Undiksha), Indonesia. The main objective of IJSSB is to provide an intellectual platform for the international scholars. IJSSB aims to ...