Jurnal Good Governance
Vol 13, No 2 (2017): September

Pembinaan Aspek Internal dan Eksternal untuk Mendorong Reformasi dan Perbaikan Kualitas Pelayanan Publik

Sulistywati Sulitywati (Sekretariat Kementerian Pembangunan Daerah Tertinggal Jakarta Pusat)



Article Info

Publish Date
04 Dec 2018

Abstract

Along with the development of the dynamics of the society, globalization of the world and the demands of national bureaucratic reform, the public demands Civil Servants to carry out public services that are accountable, responsive, service-oriented professional, transparent, easy, cheap, fast and not convoluted. To build public trust to Civil Servants focused on internal and external structuring of Civil Serants in order to improve the quality of public services. The research method used in this research is the method of library (library research). The purpose of good governance is the realization of partnership of civil servants and community (sommunity) to achieve trust and welfare of the community. To enable the establishment of a good governance partnership as outlined above, the objective is to build a credible civil servant by the community and build a community ready to partner with civil servants. Keywords: bureaucratic reform, civil servant, good governance, service quality, trust

Copyrights © 2017






Journal Info

Abbrev

gg

Publisher

Subject

Social Sciences

Description

Jurnal Good Governance (GG) is a scientific journal which publishes original articles on the most recent knowledge, researches, or applied researches and other development in fields of academic practitioners to discuss about public administrations and ...