Journal of Accounting and Management Innovation
Vol 3, No 1 (2019)

Pengaruh Kualitas Pelayanan Bartender Terhadap Kepuasan Pelanggan di D’Nest Bar & Grill Crown Vista Hotel Batam

Rais, Syafruddin (Unknown)
Ambiyar, Ambiyar (Unknown)

Article Info

Publish Date
31 Jan 2019

Abstract

Given the importance of the bar in providing the service of drinks, then the bar is required to have standard operating procedures in providing service drinks to guests so that between the one with the other will get the same service without difference. It is very helpful at all in the national program service provided so expected guests will get compliance with wishes and avoid complaints (complaint). So the authors are interested in researching the influence of the quality of service Bartenders Against customer satisfaction in D'Nest Bar Grill & Crown Vista Hotel Batam

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Journal Info
Journal of Accounting and Management Innovation
Website

Abbrev

jam

Publisher

Universitas Pelita Harapan Medan

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Other

Description

Journal of Accounting and Management Innovation is a publication managed by Business school with Research and Community Services Center of Universitas Pelita Harapan Medan. This publication is a means to diseminate and develop expertise on the area of management, accounting, hospitality whether it ...