The The Journal of Global Hospitality and Tourism Technology is a bridge between academia and industry through the intellectual exchange of ideas, trends and paradigmatic changes in the fields of hospitality and tourism, IT, innovation and e-business. The journal offers a platform for scholars and operators to document the impact and influence of technology on hospitality and tourism industries. Some of the key topics it covers include: Artificial intelligence Augmented Reality/Virtual Reality applications (AR/VR) Automation and Robotics Big data analytics Biometric applications Blockchain/cryptocurrencies Business intelligence visualization Chatbots in hospitality and tourism Cross-Cultural differences in IT use Digital asset management Digital marketing of hospitality and tourism organizations Digital transformation E-governance eLearning in hospitality and tourism E-Marketplaces, electronic distribution channels, or e-Intermediaries E-Procurement E-Word of Mouth (e-WOM) GPS and Location-based services ICT and over-tourism ICT and tourism in remote destinations Internet of Things Internet or e-commerce business models IT control and preparation for disaster Mobile/Wireless technologies in commerce Radio Frequency Identification applications Recommender systems and personalization Relationship Development and Retention Revenue management and technology Security of transactions Self service technologies Service-Oriented Architecture of business systems Smart tourism and smart destinations Smartness and urban tourism Social dynamics of e-communication Social media marketing and management Technologies for education Technologies for sustainable hospitality operations Technologies for sustainable tourism development Technology and heritage tourism Technology and rural tourism development Technology and sustainable tourism Technology and tourism impacts in destinations Technology in New Product Development Voice-activated technologies Website design and evaluation